Refund Policy
Last Updated: 09/07/2024
Refund Eligibility
Services: Refunds for services are available if the service is canceled within 30 of order confirmation.
Products: Refunds for products are available if returned within 30 days of purchase and in original condition.
Refund Process
Requesting a Refund: To request a refund, contact our customer service team with your order details.
Refund Approval: Refunds will be processed upon receipt and inspection of the returned product or cancellation request.
Refund Method: Refunds will be issued to the original payment method within 45 days of approval
Non-Refundable Items
Customization Fees: Fees for customized products or services are non-refundable.
Shipping Costs: Shipping costs are non-refundable unless the return is due to our error.
Contact Us
For any questions or further clarifications, please feel free to reach out at our office at 17-Lawrence Road, Jinnah Town, Lahore.
Or contact us at our customer support team at support@rhodium-tech.com or call us at (+92) 335 746 3486
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